Issue#1685: Photoshop & Illustrator won't update ...getting Error message 49

  • I have a 2010 iMac running El Capitan.  Photoshop and Illustrator have updated without problems on my MacBook Pro but refuse to update on the iMac.

     

    I get error message 49. The firewall is set to allow CreativeCloud access and there's no antivirus causing a problem.  I have taken the steps recommended in the Help file for issue 49, without success. Any ideas please?

     

    Many thanks

    Sue

    0 Answers

    Sorry, your answer is too short !

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