Issue#151: Sony - My BDV-N790W is not connecting to the Wi-Fi

  • Pls I need help

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  • Issue#7467: Sony - BDV-N9200W sound issue

    BDV-N9200W when switching back to to the home theatre system from another connection on the TV e.g. Apple TV or Aerial connection,  it makes a terrible load kind of electronic buzzing sound.  Do I need to change a setting on the home theatre system?

  • Issue#170590: Sony - Fast forward issue in BDV-E690

    HiTeam, I am using Bluray Player, BDV-E690. I am facing an issue with the fast forward feature whenever I play any mkv & mp4 videos with AC3 or AAC audios (5.1 or stereo) through HDD or pendrive. When I press the FF button, it stops the movie and goes to next video. This happens with almost every movie but not with all the movies. Same issue is with my cousin who is using BDV-E490. But FF works for the same movie in BDV-N7200W/B. I am a huge fan of Sony and I make almost every friend, relative, and my collegues to use only Sony appliances. All are very happy for what I recommend.  With a kind request, please help to provide an update to use the fast forward feature for all type  of movies. Awaiting for your positive reply. Regards,Srikanth.India.  

  • Issue#190572: Sony - BDV-N790W

    I'm having a problem with a blu ray disc being read on my blu ray player. Some discs play fine while others do not. Any help greatly appreciated. The blu ray player is less than 3 years old. Thank you.Ken

  • Issue#208281: Sony - BDV-N790W Does not start on correct input

    I have a television plugged into the surround sound receiver on the ARC port with HDMI CEC enabled, and I have a Sony Playstation 4 plugged into the HDMI 1 port of the surround sound receiver.  These are the only devices I have connected.  I simply want to get surround sound audio when I play games on my TV.   When I turn on the playstation, the television and the surround sound receiver both automatically power on, which is great.  However, despite there only being one HDMI device connected, I don't get that input on my television.  Instead it brings me to the bdv-n790w home screen, and every time I have to go manually select HDMI 1 from the inputs selection, even though it is the only input I ever want to use.   Is there a way I can default to HDMI 1 on startup? 

  • Issue#385290: Sony - bdv-e280 - ARC issue

    hi.. i have a bdv-e280 connected to arc to new vizio M55-c2. i have an android mbox, and my fibre tv service connected to two other non arc hdmi inputs on the tv. the picture is fine and sound does get routed to the bdv-e280 however the sound drops intermittently a various time intervales. ex 5 second drops then goes fine for another 15 s and then drops fine for 10 then drop etc...  when i hook up the andriod and fibe tv service to bdv-e280 it seems fine.  i preffer to have it all route through the tv. i noticed the release notes in last firmware there was some fixes to sound but was wondering if the older firmware is available to try out, or if some one else experiences this and got it fixed how did they do it. i have gone through all settings, factory resets on both the tv and the blue ray box to no avail.   

  • Issue#505627: Sony - Issue with connecting HDR-SR10E to laptop

    Hello, We recently re-found a missing Sony HD camera and I am (hopefully) in the process of deleting and saving videos. The issue I am having is that when I dock it into the Handycam station it came with (as it is the only thing is a USB connection port) when I select the HDD connect option it sits on "Preparing..." and does nothing. However, when I select the SD card connection option (even though we have no SD card in it) it registers as being connected and drivers are installed. Any idea why this is happening? There are no other way (that we can see) to connect it to the PC (unless we want to do a live feed onto a laptop/PC).Thanks!

  • Issue#613822: Sony - Sony BDV-N790W - issues with sound

    I have a Sony BDV-N790W and have some problems with the sound. The TV used with this one is a Samsung UE46F6345, which is connected with a HDMI (2.0) cable. I do get sound through the speakers when using the blueray player, as well as when connecting through a digital box. The problem is that I want to connect it directly to the TV, but then there's no sound at all. I've verified on the TV that it's set to use external speakers, and also tried to connect ordinary sound cables from the units but without success. I'm out of ideas myself so I would greatly appreciate some help here.../Lars

  • Issue#716767: Sony - BDV-N790W Stuck - Glowing up and down ... never completed boot up

    Hi, I have this problem ... system worked fine for a couple of years ... then for no reason ... I turn it on one morning ... and it glows up and down ... but never completed booting up.  It appears to be driving the audio and HDMI to the TV ... but the "Menu" never comes up.  It cycles for a long time ... then shuts down. I've tried all of your suggestions ... Unplugging cord while pressing Power Button ... turning back on ... disconnetinc and reconnecting cable ... nothing works. Note that NONE of the buttons are functioning ... for the BD/DVD player etc ...  QUESTION:Is there some way to manually initiate a Factory Reset? Thanks,ZW  

  • Issue#757630: Sony - No surround sound from BDV N790W

    Hello, I have a Sony BDV N790W home theater system. It came with a wireless amp (TA SA300WR) for the surround sound speakers. Everything is working fine (TV, internet connection, front speakers, woofer, blu-ray movies, etc) except for the surround sound. I'm not getting any sound from the rear LEFT/RIGHT speakers via my surround sound amp (again, TA SA300WR). The surround sound amp has a 'secure link' to the main device (blu-ray player) as indicated by the solid orange light. Moreover, the surround sound speakers work fine because I tested them by attaching them to the main unit (blu-ray) and testing the audio. I'm not sure where the problem lies. Can someone please help me figure this out?

  • Issue#926212: Sony - Sony BDV-N790W, model# HBD-790W blu-ray system with surround

    My BDV-N790W, model HBD-790W worked fine for several months; however, now it will not function at all.  The power comes on, but the lights just flicker and none of the functions work.  It will not even accept a disc. I have tried disconnecting power and cords and trying to reboot, per serval of the prior suggestions, but nothing works.  How do I get this resolved?  Seems like a warranty issue.

  • Issue#1018455: Sony - BDV-N790W Failed

    Three years ago bought two Sony 60” televisions and one 70”. Also purchased three BDV-N790W home theater systems. Last week one of the home theater systems would not connect to Netflix, Hulu, Amazon, etc. Read through various Sony forum posts to try to find the problem. Although I see multiple older posts on this, I may have missed a solution. Other than Sony was having problems with their servers. It appears this is an ongoing problem. My modem/wifi router has been reset. I have reset the HTS (home theater system) to factory settings. The unit has the updated software. I have no intention of changing anything with my modem since every other device in the house can connect to it just fine. While checking HTS I saw this. Provisioning Server Connection Status: Failed Today I called Sony Support, four times. Got hung up on four times since they cannot understand the problem. Also was told there were hundreds of calls waiting, I needed to get off the line. Since my

  • Issue#1124495: Sony - USB issue in sony KLV-32R412C (TV hanged while connecting USB)

    I bought sony KLV-32R412C TV around 4 months ago, but now i start facing a problem with USB connectivity. Initially it was working fine, but now when i connect USB then TV got hanged even TV didnt turn ogg with remote, only option is to unplug power. I tried after changing USB and reset factory setting to default but still problem not solved. Kinldy help

  • Issue#1164: Sony - BDV-N9200W- frozen on ' HOME' setting

    Hi,After connecting to my computer to stream through wifi the setting ' HOME' is displayed on system and will not scroll to other settings when I press function key on system and remote.  Connected to Sony 65INX8500B tv and have had no problems before. Any help would be appreciated 

  • Issue#2419: Sony - mi home theatre vdv-n790w se apaga inmediatamente muestra Welcome. No se que pasa

    Hace unos dias inscribi mi home theatre a sony y a pandora, pero lo compre hace dos anos, estaba navegando en los programas y juegos y en un momento se bloqueo la pantalla quedo congelada y entonces lo desconecte, porque no respondia.  Pasado un tiempo intente prenderlo y solo si ha pasado largo tiempo enciende en la pantalla dice  WELCOME y se apaga inmediatamente.  No se que hacer o que fue lo que le ocurrio.  Alguien me puede orientar.  Cabe anotar que nunca antes habia fallado en ningun sentido 

  • Issue#4263: Having Issue: Connecting SSAS Tabular on standalone system without Domin

    Hi, I am trying to connect to SSAS tabular cube. Below are details 1) Mine is standlone system.2) For login to system no Domain required.3) Sql server is also installed on same machine. I am able to connect and browse the cube4) I am able to connect to Sql server database using Enterprise gateway. Issue:a) I am not able to connect to SSAS cube using Analysis service Connector because of 'Effective User Name mismatch' error.b) If I am trying to connect through Enterprise gateway, it is not connecting. Might be because no domain configured. Anyone, please advice. ThanksNitin

  • Issue#5726: Sony - My Home Theatre System BDV-E580 does not recognize a disk

    My Sony HOme Theatre System Model # BDV-E580 does not recognize a disk

  • Issue#8375: Sony - Dav-tz140 USB issue

    Hi, I just bought DAV-TZ140 sound system, when i plug any usb containing movies, video it says no usb data. Kindly advise. Regards Murtaza

  • Issue#10712: Need helps with Sony Reciever str-dh550 humming sound issue!

    Heya..i have here a brand new Sony Reciever str-dh550 and is making a disturbing humming sound in standby mode. Is position exactly where the prior sony reciever was which wasnt making any noise. I already tested the power cable, all A/V cables are fixed and again, is located exactly where the old reciever was. I'm wondering if any of you having this receiver or familiar with recievers are having issues like this, and if I have to change it while on warranty or can fix it without or i'll be stucked with a bugging device?

  • Issue#14834: Sony - How can I manually set the sound on BDV-N9200W?

    I have extensivelly searched the support app, google and the user manual without success. How can I manually set the sound on my BDV-N9200W? The bass is much too strong for any kind of music and reducing it would be my main goal. Thanks and best,Amsivarier

  • Issue#19921: Sony - No sound when connecting Sony HT-XT1 to a Sony VAIO SVL24127CXB All-in-One PC via HDMI (ARC)

    I've connected my Sony HT-XT1 to a Sony VAIO SVL24127CXB All-in-One PC (Win 8.1) via HDMI (ARC), but I get no sound. Input is set to TV. What am I doin' wrong? Might I have to go via the BlueTooth route? Is there a sound quality difference between HDMI (ARC) and BT?

  • Issue#23285: Playstation - Connecting PS4 to older Sony stereo

    I hope this is the right forum... anyway, after hesitating two years, I'm finally getting a PS4, due here in a week. I want to connect it to play through my Sony DAVTZ140, a 5.1 stereo system,  but I'm thinking I may have to upgrade that unit. The PS4 has HDMI to the TV, as does the receiver; no problem there.  Both the PS4 and the TV have TOSLINK digital outputs for audio. The TV also has a 3.6mm headphone jack on back. However the stereo unit only has RCA-type inputs.  Again, the TV is a Sharp 32," not a "smart" TV, but recent; it has 3 HDMI inputs, 1 USB, plus the usual A/V and Component video inputs.  If you have anyone with knowledge of how to make this work, or even a suggestion of what Sony replacement receiver to buy (I don't want to replace my speakers), let me know! I want to enjoy the best Audio experience as well as great PS4 graphics!

  • Issue#26518: Sony - HDR AS200V(R) : can't switch on cause of trigger issue

    Hi All,    After one month of normal use of this HDR AS200V, I can't switch it on by pushing the I/O button (on the rear).This button actuates a tiny lever pushing a micro switch (on internal face, in plastic) and I suppose this lever becoming more & more weak unabled to push the internal micro switch.Has anyone met this issue ?Is Sony aware of this malfunction ?Thanks for your help.Best regards,Catcla

  • Issue#28390: Sony - Best to have features like connecting bluetooth headphones to Andrroid TV XBR850C..

    Hello, I have couple of Best to have features for this Andrriod 4K UHD TV, my model is XBR850C. 1. When you are planning to add Bluetooth Profiles like Advanced Audio Distribution Profile (A2DP), Audio/Video Remote Control Profile (AVRCP), Hands Free Profile (HFP), Headset Profile (HSP).Is there a work around to connect my Headphone without buying a bluetooth transmitter. 2. Please enable Wide button everywhere, as these 4K TVs upscale everything the cinena scope videos looks awkward as picture expands only vertically. Similar horizontal expantion happens watching 4:3 resolution videos in the APPS like Netflix/ Amazon video/ YUPP TV.We desperatly need this option to change 4:3 to zoom (vertical/horizontal) globally. 3. 3D videos only watchable in default video player, when I use other players it changes the settings back to normal.Please add 3D option to quick access while watching videos (so that we don't need to back to settings) 4. When I

  • Issue#34335: Sony 4k X85 C 55inch Refresh rate issue

    Ok I am a huge gamer using a XBOX ONE and have 1 big issue with this TV. IT is the refresh rate issues with gaming. Now any game running 60 frames runs smooth as butter on the tv however any game running 30 frames or lower looks like crap with juddering and the graphics doubling when you spin. Now I am able to fix the issue somewhat by using motionflow however the graphics get horrible artifacting. So my question is this Am I able to somehow able to go into a secret setting and change the refresh rate to 1080p/30hz (ive read that people have done this) cause that would fix the issue or what else can I do? I am new to this type TV ive always had a older 1080p 30hz TV's. So any tips here would be so great! Thanks everyone!

  • Issue#34444: Sony - I have a Sony home theater BDV-E300

    I have a Sony home theater BDV-E300, I purchased a new Sony blu Ray player BDP-S6500, can I use this Blu Ray player?? Can I hook up the speakers??

  • Issue#38345: Sony - Sony NWZ-A15 Bluetooth Pairing Issue?

    Hello, I recently purchased this walkman on the basis it was bluetooth compatible. I decided to upgrade from my NWZ-E585 as that was not bluetooth compatible. The A15 is certainly not cheap so i expected no problems. So because i had no issues at all with the E585 for a number of years, I thought i'd upgrade this year to a more modern uptodate walkman. I bought the NWZ-A15 primarily to use with my Samsung mini-hifi (MX-J630) via bluetooth, as i could only use AUX with the older walkman player. I expected it to pair via bluetooth without problem. However the A15 cannot find it at all when in pairing mode. I have made sure the hifi is in BT ready mode but it wont pair. I have updated the walkman to the latest firmware (1.21) and also played around with the various bluetooth connection settings on the walkman, but all to no avail. I've attempted both system storage and microsd aswell. Still no pairing whatsoever. It is certainly not an issue with the hifi because i can connect to it via b

  • Issue#38633: Sony - Connecting Sound Bar

    I'm trying to connect a Sony HT-NT3 sound bar to a Sony Bravia television model 55X850C. I connected both devices via the HDMI ARC outlet. However, I'm not getting a connection. The TV input option is HDMI4. However, the sound bar will not allow me to connect to HDMI4. It only goes up to HDMI3.

  • Issue#39606: Sony - BDV-E3100 - how do I adjust the bass and treble on this system?

    I read the entire manual and cannot find where I can adjust the bass and treble on this system.  Does anyone know?  I find it troubling that this system may not have that option since everyone's ear to sound is different.  Thanks.

  • Issue#42611: Sony - Temporary fix to ghost issue

    My screen has a dark spot in the middle, and ghosting on the left side.   I disconnect and reconnect the control buttons panel and it fixes the problem.  However, the problem reoccurs, and then i have to disassemble the TV and disconnect and reconnnect the two leads to the control buttons panel, and it fixes the problem.  What part should I replace to permanently fix the problem?  Replacing the control button panel seems too obvious